State Farm® Insurance Agent Steve Crowl

"I came to State Farm a year ago following a terrible car accident (no one was hurt), but my week-old car was totaled and part of a building demolished. My insurance agency in place at the time provided almost no help, guidance, information, response, etc. I was on my own. I gave them a negative review. Someone from the insurer called and argued with me about the review!! True help came from the business people (tow and storage operator, car repair owner, etc.) who guided me through the process. Teri Campbell and State Farm accepted me without question despite my recent automotive history. Teri offered re-assurance with a quick response to make sure there was no gap in coverage. She is pleasant to work with, knowledgable about her product and insurance in general. It has been a pleasure to work with a competent and caring agent who continues to respond quickly with exactly the information needed. By-the-way, the accident was caused by a mechanical failure of the cruise control, not me stepping on the gas instead of the brake. My foot was on the brake the whole time."

"They are THE BEST!!! Terri and Steve are a dream team. I’ve been with State Farm since I started driving over 25 years ago. The service and being treated like a human, by a human goes a long way. Terri helped us save a bunch of money too, so that’s pretty great. :)"

"I have used State Farm to insure my car for many years now and have always been helpful through adding new cars and now adding homeowners insurance. Highly recommend!"

"I have never had this quick and wonderful of an interaction with an insurance company before working with Morgan! Everything was prompt, professional, and brilliantly quick, thank you so much for your help!"

"It was a pleasure working with the team at State Farm Insurance . They were friendly, professional, and made everything easy to understand. I received my temporary ID card quickly, and the entire process was smooth. I appreciate the excellent customer service and quick follow-up. Highly recommended!"

"This agency was very professional & saved us a ton of money! The assistance that you receive in setting up your account is fantastic!"

"Steve wrote us an insurance policy to satisfy a last minute request from our lender to help close on a home. He was very helpful, patient and kept us in the loop through the stressful process and I'd recommend him to anyone."

"Morgan was extremely helpful"

"In an increasing world of AI and technology, having a 1 on 1 human experience is priceless. No automated phone answering system that you have to enter 100 different prompts to get to a human. A caring human answers the phone. Then that same caring human thoughtfully delivers quality, timely service."

"Quick, accurate, friendly replies are the norm for these guys. Great service from Steve, Teri, and Morgan!"

"Damage to my garage door required it be replaced rather than repaired due to its age. The first estimate came in reflecting repair. Morgan from Steve Crowl's office was so efficient and kind in getting this reviewed and corrected. I couldn't be more pleased!"

"If Steve Crowl at State Farm had 10 stars, I'd give him an 11! I had a recent claim and from start to finish, his staff was amazing. Steve, Teri, and Morgan were amazing with the service they gave me. Steve must have called me 3-4 times just to make sure I was getting what they promised! Can't say enough about their service. They are fabulous!"

"Steve and Morgan were friendly, very efficient, helpful and professional."

"Steve and Teri are fabulous! We moved and our former insurer raised our rates 45%. Talked to Teri and she was able to get better coverage for 15% less than we were origianlly paying. Friendly, professional and easy to do business with. Thank you!"

"I always receive amazing service! Morgan is always so helpful, and she is very quick about getting you taken care of."

"The Office Manager at this agency is wonderful. Whenever we have any questions or concerns, Morgan is always very helpful and timely in getting us a response!"

"We have been working with Morgan regarding a renters policy. She was so pleasant to work and completed getting our policy issued in such a timely manner. We have often worked with Steve too on our insurance issues. We could not be happier with the professional, knowledgeable and friendly service everyone in this office provide. If you are looking for excellent State Farm agent, we highly recommend Steve Crowl and his staff. John & Chris Murray"

"Top Notch service...... prompt response ♥️ TY Morgan"

"Quick at responding and very helpful!!"

"Steve is a very professional, patient and kind insurance agent! We received superb help from him, with our car insurance needs. We certainly will not hesitate to highly recommend him to friends and family."

"Steve Crowl State Farm was the best insurance experience I’ve had…from the quote all the way through the process was great…the insurance knowledge that Steve, Teri and Morgan have is incredible…the customer service is superb…the patience, quick response times and kindness is over the top…and the fact that State Farm is such a reputable company makes me feel very protected and well taken care of…highly recommend Steve Crowl State Farm! Thanks again, Steve, Teri and Morgan…"

"Incredible company to work with. They always answer the phone, they fight hard for their customers and protect their best interest. Great company!"

"While I do find Steve and Morgan helpful, State Farm as a company is absolutely horrendous! Our basement had a flood in July… JULY! The remediation company came in and dried it out. We waited for about 6-8 weeks to receive a check to pay them. Meanwhile, back at the ranch, mold has grown again. They are trying to say that it is because we didn’t have the asbestos removed… with the money they didn’t send us until recently. Which we then had to send to our lender to sign and send back to us before we could deposit it. We had an independent mold test done recently because we were told that the pictures we sent in were not new mold growth. Lo and behold, it is mold. Mold report sent to adjuster first week of October and just today, the remediation company called us because State Farm just told them that there was a problem. We have renters in this home and NO ONE CARES! Their company response time is up to 48 hours, but our adjuster evidently works under his own guidelines of whenever the heck he feels like it and it is not going to be anytime within the week that you email him. Our house is torn apart, mold continues to grow. How long will this go on? We don’t know, but you better believe that State Farm sends us a bill and collects our payment every single month. What a joke."

"Morgan got back to me so quickly and got the policy out to me within minutes. I appreciate the quick response and help."

"I had the worst experience. Steve is not an honest man. He promises, but does not follow through. their agent put wrong escrow company in my policy. I was made accountable for paying it or else with threatened to have my policy canceled. I found their error, I was threatened by a worker at State Farm that my policy would be canceled if I did not pay the $1217 .00 or else State Farm would cancel my policy. It took me three months to retrieve my money because Steve promised he would work on correcting their mistake but never did. Be careful, if this is how they act what will they do if you really have a claim?"