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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Campo

December 5, 2024

5  out of  5
rating by J Campo
"Steve is a very professional, patient and kind insurance agent! We received superb help from him, with our car insurance needs. We certainly will not hesitate to highly recommend him to friends and family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we provided you with exceptional service for your car insurance needs. His professionalism, patience, and kindness truly make a difference, and we're glad you felt supported throughout the process. We appreciate your willingness to recommend us to your friends and family. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Maria Stone

November 8, 2024

5  out of  5
rating by Maria Stone
"Steve Crowl State Farm was the best insurance experience I’ve had…from the quote all the way through the process was great…the insurance knowledge that Steve, Teri and Morgan have is incredible…the customer service is superb…the patience, quick response times and kindness is over the top…and the fact that State Farm is such a reputable company makes me feel very protected and well taken care of…highly recommend Steve Crowl State Farm! Thanks again, Steve, Teri and Morgan…"
We responded:
"Maria thank you for taking the time to tell us about your experience. We appreciate the review and your business. Looking forward to helping you stay protected for many years."
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Idaho Prospective

November 5, 2024

5  out of  5
rating by Idaho Prospective
"Incredible company to work with. They always answer the phone, they fight hard for their customers and protect their best interest. Great company!"
We responded:
"Thank you for your glowing feedback. We're thrilled to hear that you find working with us to be an incredible experience and appreciate our commitment to answering calls and advocating for our customers' best interests. Your satisfaction is our top priority, and we're here to support you whenever needed. -Steve "
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Gene Venechanos

November 5, 2024

5  out of  5
rating by Gene Venechanos
"Morgan was friendly and professional."
We responded:
"Thank you, Gene, for your feedback-Steve"
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Sandy Fearsome

November 1, 2024

1  out of  5
rating by Sandy Fearsome
"While I do find Steve and Morgan helpful, State Farm as a company is absolutely horrendous! Our basement had a flood in July… JULY! The remediation company came in and dried it out. We waited for about 6-8 weeks to receive a check to pay them. Meanwhile, back at the ranch, mold has grown again. They are trying to say that it is because we didn’t have the asbestos removed… with the money they didn’t send us until recently. Which we then had to send to our lender to sign and send back to us before we could deposit it. We had an independent mold test done recently because we were told that the pictures we sent in were not new mold growth. Lo and behold, it is mold. Mold report sent to adjuster first week of October and just today, the remediation company called us because State Farm just told them that there was a problem. We have renters in this home and NO ONE CARES! Their company response time is up to 48 hours, but our adjuster evidently works under his own guidelines of whenever the heck he feels like it and it is not going to be anytime within the week that you email him. Our house is torn apart, mold continues to grow. How long will this go on? We don’t know, but you better believe that State Farm sends us a bill and collects our payment every single month. What a joke."
We responded:
"Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced. It's concerning to hear about the delays and communication issues you've faced. We are committed to addressing these matters promptly and ensuring a resolution. Your feedback is essential in helping us improve our services, and we appreciate your patience as we work to resolve this situation. -Steve "
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Julie Skogsberg

September 23, 2024

5  out of  5
rating by Julie Skogsberg
"Morgan got back to me so quickly and got the policy out to me within minutes. I appreciate the quick response and help."
We responded:
"Julie, thank you for the wonderful review! I am glad to hear that Morgan provided you with a quick and efficient experience getting coverage. If there is anything else she or I may assist you with, please do not hesitate to reach out. We are happy to help! - Steve "
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Victoria Knopper

August 30, 2024

1  out of  5
rating by Victoria Knopper
"I had the worst experience. Steve is not an honest man. He promises, but does not follow through. their agent put wrong escrow company in my policy. I was made accountable for paying it or else with threatened to have my policy canceled. I found their error, I was threatened by a worker at State Farm that my policy would be canceled if I did not pay the $1217 .00 or else State Farm would cancel my policy. It took me three months to retrieve my money because Steve promised he would work on correcting their mistake but never did. Be careful, if this is how they act what will they do if you really have a claim?"
We responded:
"We are sorry to hear that your experience was not a positive one. Wishing you all the best."
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Wenjing Chen

August 27, 2024

5  out of  5
rating by Wenjing Chen
"Steve Crowl is the best insurance agent I have had for 25 years. I have been with multiple insurance agents and insurance companies, and Steve is the BEST. I have been with him for the longest time and do not have plan to change what so ever. He always has the customers and the customers' interest on mind. He is very knowledgeable and will satisfy all your insurance needs. I would highly recommend him to everybody!"
We responded:
"Wenjing, thank you so much for the kind words and five-star rating! I am absolutely thrilled to hear my team and I have successfully assisted you with your insurance needs! We are here to help, so let us know if can do anything else for you. - Steve "
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Kenneth Tomlinson

August 23, 2024

5  out of  5
rating by Kenneth Tomlinson
"Steve if very helpful, and professional and really helped to my truck repairs completed. Highly recommend Steve Crowl and all his staff."
We responded:
"Thank you for the feedback, Kenneth! I am happy to hear you have enjoyed working with my team and I for your insurance needs. Please don't hesitate to reach out if there is anything else we may assist you with. - Steve "
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Frances Schaffer

August 15, 2024

5  out of  5
rating by Frances Schaffer
"Amazing Service! Prompt, efficient, responsive!"
We responded:
"Appreciate the review and your business! "
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A Anderson (andermagg4)

August 8, 2024

5  out of  5
rating by A Anderson (andermagg4)
"I just needed a little renters policy for one of the student apartment complexes in Boise. Morgan was fantastic to work with and fast! Got it all done over email! Highly recommend!"
We responded:
"Thank you for your business! We really appreciate you and all the referrals you and your group have given us. Let us know if we can be of any further assistance."
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Aidan Thornton

August 6, 2024

5  out of  5
rating by Aidan Thornton
"Morgan Krenning was the nicest agent that I have come into contact with. She is very knowledgeable and made the process very easy. Highly recommend Morgan Krenning and State Farm for your insurance needs."
We responded:
"Aiden, Thank you for your feedback and kind words regarding Morgan. "
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Kiara Clark

July 18, 2024

5  out of  5
rating by Kiara Clark
"Morgan was fantastic! Very prompt communication and follow up. Brought my bill down $40."
We responded:
"Thank you for the review. So happy Morgan was able to save you money. "
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Laurie Bates

July 8, 2024

5  out of  5
rating by Laurie Bates
"My husband and I have been very pleased with the services we have received with State Farm. The always address all our concerns quickly and have been a pleasure to work with."
We responded:
"So grateful for you. Appreciate your kindness. "
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S F

July 1, 2024

5  out of  5
rating by S F
"Excellent service transferring all auto and homeowners insurance to this agent with competitive policys. Office staff is great to work with."
We responded:
"Thank you for your business and great feedback. "
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Robin

June 28, 2024

5  out of  5
rating by Robin
"She was very patient with me while I enrolled. She has a great personality and was very kind. Thank you for your time!!!"
We responded:
"Thank you for your review. We are here to help anytime. "
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Danny Jesse Wolf

June 26, 2024

5  out of  5
rating by Danny Jesse Wolf
"5 Star Service today.....Morgan at State Farm did a great job for us,.......fast....friendly....efficient."
We responded:
"Danny, thank you for taking the time to write us a review. So happy Morgan was able to help."
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dustin newman

June 21, 2024

5  out of  5
rating by dustin newman
"Best insurance company I have ever been through they are so caring and helpful. Sending me reminders and giving me calls if anything comes up. Been with them for a few years now and I don’t think I’ll ever change insurance company’s."
We responded:
"Dustin, thank you so much for taking the time to write such a positive review about our insurance company. We truly appreciate your kind words and are thrilled to hear that we have been able to meet your expectations. At our company, providing excellent customer service is our top priority, and we are glad to hear that you have experienced our caring and helpful approach. We understand the importance of regular communication and strive to keep our valued customers informed and updated. It's great to know that our reminders and calls have been useful to you. We are truly grateful for your loyalty over the past few years. Your trust and confidence in our services mean a lot to us. Rest assured; we will continue to work hard to maintain your satisfaction. -Steve Crowl"
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Robert Hughes

June 21, 2024

5  out of  5
rating by Robert Hughes
"Very professional and prompt on getting back to me...very respectful and reasonable prices"
We responded:
"Thank you for your feedback. "
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Julie Osgood

June 20, 2024

5  out of  5
rating by Julie Osgood
"Steve and Morgan have been amazingly helpful to my mom and she was treated so well that I switched over to them! They are so accommodating and willing to go out of there way to help when needed. Also extremely responsive. From the moment you walk in the door you are greeted with a smile from the lovely front desk staff and the experience continues from there! What a great team!!"
We responded:
"Dear Julie, Thank you so much for taking the time to write such a kind review. We are delighted to hear that your mom had a wonderful experience with us, and we're thrilled to have gained your trust as well. Our team takes great pride in providing exceptional service and going above and beyond to assist our valued customers. It's heartwarming to know that our efforts were appreciated and that we were able to accommodate your needs. "
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Julie Osgood

June 20, 2024

5  out of  5
rating by Julie Osgood
"Steve and Morgan have been amazingly helpful to my mom and she was treated so well that I switched over to them! They are so accommodating and willing to go out of there way to help when needed. Also extremely responsive. From the moment you walk in the door you are greeted with a smile from the lovely front desk staff and the experience continues from there! What a great team!!"
We responded:
"Dear Julie, Thank you so much for taking the time to write such a kind review. We are delighted to hear that your mom had a wonderful experience with us, and we're thrilled to have gained your trust as well. Our team takes great pride in providing exceptional service and going above and beyond to assist our valued customers. It's heartwarming to know that our efforts were appreciated and that we were able to accommodate your needs. "
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Ken Pearce

June 19, 2024

5  out of  5
rating by Ken Pearce
"I have several policies thru Steve’s office. Very good service. Morgan in particular, is amazing!"
We responded:
"Thank you, Ken!"
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jade strack

June 18, 2024

5  out of  5
rating by jade strack
"I had the pleasure of working with Teri Campbell! It was my first time setting up car and renters insurance and she was incredibly patient and professional! She was great at helping me know all of my options and keeping me up to date with any important information. Would highly recommend!"
We responded:
"Jade, so happy Teri was able to help you out. Thank you for your business."
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David Stephenson

June 14, 2024

5  out of  5
rating by David Stephenson
"Steve and his wonderful staff are at the highest level of professionalism, capability, and friendliness. They have handled all of our insurance needs in a timely and comprehensive manner. I highly recommend them, unconditionally!"
We responded:
"Thank you for the great review!"
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Marlene Hale

June 12, 2024

5  out of  5
rating by Marlene Hale
"Steve and his team at State Farm have been extremely helpful to me for my homeowners insurance, 2 vehicles and a motorcycle! I have been with them for several years and their rates are so reasonable. I highly recommend them."
We responded:
"Marlene, love working with you and your family! Thank you so much for the kind review."